Support/ Ordering

Questions


Do you offer payment plans?
We do offer payment plans! We offer them through Affirm and PayPal Credit. The terms may vary but they typically offer 3-6 month plans at zero interest. They also offer longer plans but usually with interest. You can select these options during checkout on the payments screen. You can find out more about Affirm on their website.
What payment options can I use?
We accept payments from Visa, Master Card, American Express, PayPal, Amazon Pay, Google Pay, Apple Pay, and Shopify Pay. You may also use Affirm for a payment plan on any purchase more than $50 USD.
Where can I get more X3 resistance bands?
We offer replacement X3 bands or extra X3 bands to existing customers. If you need any additional bands contact us and we will assist you.
Can I get just the X3 bar? I already have resistance bands
To ensure that everyone has the correct equipment to use the X3 properly and safely we only sell the X3 as a complete workout system. The X3 ground plate is a very important piece to help protect your knees and ankles during certain exercises as forces exceeds hundreds of pounds. With a wide range in the quality of bands that are on the market, we …
Do I need the X3 Elite Band?
The X3 Elite band is a beast! It is a 41 inch loop that generates 110 to 250 pounds, and over 500 pounds when doubled over. We generally recommend that most people try the bands that are included with the X3 before looking at getting an Elite band. You will want to be able to do at least 40 slow and controlled reps with the included black band …
Do you offer a lighter resistance bands?
At this time, we do not offer any lighter resistance bands than what is included with the X3. There is a company called Serious Steel that makes light weight, high quality resistance bands that work well with the X3. These two bands they provide that are lighter than ours: #0 Band 1/4 in. 2-15 lbs #1 Band 1/2 in. 5-35 lbs
Do you offer military, veteran, or first responder discounts?
We absolutely offer a military and first responder discount! We offer a 15% discount on the X3 system! We use ID.me at checkout as a secure way to prove your identity and automatically apply your discount to your order. You can find this option at checkout just below the coupon field. If you’re on your phone, click “Show order summary” to show the …
How long do the X3 bands last?
Due to our custom layering process X3 bands are durable. They should last about 7 years before they end up losing enough tension that you would want to replace them. Some signs of wear on the outer layers is normal.
How much does the X3 bar workout system cost?
We engineered the X3 system to support the large forces of the X3 workouts and be a long lasting, complete home gym. Cheap home workout products and cheap resistance bands support a capacity less than 10% of the X3 system (under 50 pounds compared to over 500 pounds). To trigger tremendous muscle growth it takes large forces. We engineered the X3 …
What’s the difference between the X3 bands and other resistance bands?
The bands that come with the X3 are made through a layering process. With 15 total layers of natural latex this adds durability and strength to the X3 resistance bands. The individual layers helps prevent the bands from snapping/breaking unlike other cheaper resistance bands. It also means that we can apply very high forces (in some cases over 500 …